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How It Works

STEP 1 | 30-Second Private Viewing

Curious about our wHAIRables? Join us direct from the studio for an intimate, private viewing that is easy, pressure free, allows you to explore our collections with complete peace of mind.

Your privacy is paramount, so feel free to keep your camera off until you feel truly "camera ready."

Step 2 | Curated Recommendation

Send us your Pinterest board or photos of your desired style, color and answer a few questions about your lifestyle, budget and timeline. Book a 15 minutes consultation and a $50 credit to apply towards a wHAIRable.

Step 3 | ComfortFit Kit

Sizing is an art form that demands perfection, which is why we’ve curated a ComfortFit Kit experience.

We will ship a selection of sizes along with our signature color swatches directly to your door, allowing you to touch, try, and experience our wHAIRables in the comfort and privacy of your own home.

Step 4 | Personalized For You

Based on your specific needs (size, color, texture and hair type) we will send you are recommendation. You have the ability to speak with us in real time to answer question as they arise.

Step 5 | Personalized Care Portal

Experience our meticulous craftsmanship combined with ultimate transparency.

If your wHAIRable is currently available, it will arrive within 3 to 5 business days; however, if we are hand crafting a piece specifically for you, our artisans will spend the next 3 to 4 months perfecting every detail.

Throughout this process, you will remain intimately connected to your team and receive a series of real-time updates: from the moment your cap is completed and the hair is prepped, to the delicate artistry of ventilation and the final quality control approval. We celebrate each milestone of the transformation—concluding with a professional haircut and white-glove shipping—ensuring you are informed and inspired every step of the way.

STEP 6 | Ongoing Support & Knowledge Base

Bringing your new piece home should feel exciting — not overwhelming. We know that moment of "now what?" is real, and we're here for it.

That's why Sparx has built a library of private - customer only detailed tutorials, care guides, and styling resources designed specifically for women like you. Whether you're putting it on for the first time or maintaining it months down the road, our knowledge base is always there to walk you through it — gently, clearly, and without judgment.

You're never on your own. Our support team is just a message away, ready to answer questions and cheer you on. Because your hair journey doesn't end at delivery — it's just beginning.

How It Works

30-Second Private Viewing

Curious about our wHAIRables? Join us direct from the studio for an intimate, private viewing that is easy, pressure free, allows you to explore our collections with complete peace of mind.

Your privacy is paramount, so feel free to keep your camera off until you feel truly "camera ready."

Step 2 | Curated Recommendation

Curated Recommendation

Send us your Pinterest board or photos of your desired style, color and answer a few questions about your lifestyle, budget and timeline. Book a 15 minutes consultation and a $50 credit to apply towards a wHAIRable.

Step 3 | ComfortFit Kit

ComfortFit Kit

Sizing is an art form that demands perfection, which is why we’ve curated a ComfortFit Kit experience.

We will ship a selection of sizes along with our signature color swatches directly to your door, allowing you to touch, try, and experience our wHAIRables in the comfort and privacy of your own home.

Step 4 | Personalized for you

Your Personalized wHAIRable

You will receive a bespoke link pre-loaded with your tailored requests. Our Comparison Tool helps you compare lengths, colors side-by-side. You have the ability to speak with us in real time to answer question as they arise.

Step 5 | Personalized Care Portal

Personalized Care Portal

Experience our meticulous craftsmanship combined with ultimate transparency.

If your wHAIRable is currently available, it will arrive within 3 to 5 business days; however, if we are hand crafting a piece specifically for you, our artisans will spend the next 3 to 4 months perfecting every detail.

Throughout this process, you will remain intimately connected to your team and receive a series of real-time updates: from the moment your cap is completed and the hair is prepped, to the delicate artistry of ventilation and the final quality control approval. We celebrate each milestone of the transformation—concluding with a professional haircut and white-glove shipping—ensuring you are informed and inspired every step of the way.

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