FAQ | The Gripper Wig
What is the difference between the gripper wig and the stretch lace wig? The main difference is that the gripper wig has a built in silicone wig grip for maximum security and the back features a cooling mesh that is quick drying and moisture wicking.
What size is best for me? Reference this guide to take your head measurement. Many of our customers tell us know challenging it is for them to take their measurements for a wig so we are happy to offer a free program called, The Comfort+Fit Kit, which allows your to try-on our different wig cap sizes along with seeing our hair colors in the comfort and privacy of your own home.
How long should the piece last? The lifespan varies based on care and maintenance routines. On average, it should last about a year and half to two years.
How do I choose the right color? The easiest way to determine what color is best is to consult with your stylist. Your stylist can reference the salon level dyes & then you can send these to us for the closest possible match. If you have any questions, please don't hesitate to chat with us below.
Can I color, tone or bleach human hair? Yes, it can be dyed a darker color or toned by a professional hair colorist.
Keep in mind that we want to preserve the natural cuticle because that is what gives the hair it's natural in appearance & ensures that the hair remains super soft, shiny, silky and completely tangle-free throughout its lifetime.
Can I use a curling iron or a flat iron? Yes, you can style your wig any way that you want. To preserve and extend the lifespan, we recommend to always use a heat protectant spray prior to applying heat tools the the hair along with setting the temperature to a low setting (250 degrees or less). This will prevent the hair from drying out resulting in a prolong the lifespan.
Can I use hair spray? No, we do not recommended using hair spray. Most hair spray has alcohol in it, which dries the hair out. We recommend using a sulfate free mousse or balm.
How do I wash the wig? Watch Washing tutorial
Will the color fade? Yes, just like any human hair that has been dyed your wig will fade over time. It varies a lot based on exposure to sun & care practices. Continued sun exposure will cause the hair to fade faster. We recommend applying a UV protectant to slow down the process.
Can I apply conditioner to the base or roots? No, conditioner can swell the knots resulting in premature hair loss. Please only apply conditioner from the nape down. If the front hair is dry, pull the hair away from the cap.